Privacy Policy | playglobalsolutions

Play Global Solutions (“PGS,” “we,” “us,” or “our”) is a sole proprietorship providing international consulting and advisory services. We are committed to handling personal information responsibly and in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), UK GDPR, Canada’s PIPEDA, and relevant U.S. state privacy laws such as the California Consumer Privacy Act (CCPA/CPRA).

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit www.playglobalsolutions.com (the “Website”) or engage our services.

1. Scope and Role

Depending on the context:

Website visitors and direct contacts: PGS acts as a Data Controller.
Client engagements: Where PGS processes personal data on behalf of a client, PGS acts as a Data Processor (or Service Provider under applicable U.S. privacy laws) and processes such data strictly in accordance with written client instructions and applicable agreements.

Where applicable, data protection obligations are governed exclusively by written agreements between PGS and the client, including any Data Processing Addendum (DPA).

Nothing in this Privacy Policy expands, modifies, or creates contractual obligations beyond those required by applicable law or express written agreement.

2. Information We Collect

We collect only information that is relevant and necessary for legitimate business purposes.

- 2A). Information You Provide

This may include:

Name
Email address
Phone number
Company name and title
Billing information (if applicable)
Professional or business-related information

- 2B) Automatically Collected Information

When you visit the Website, we may collect:

IP address
Browser and device type
Pages visited
Date and time of access
Cookie and analytics data

We do not knowingly collect sensitive personal data unless required for a specific contractual engagement.

3. Lawful Basis for Processing (Where Applicable)

Where GDPR or similar laws apply, personal data is processed based on:

Contractual necessity
Legitimate business interests
Legal obligations
Consent (where required)

Processing is limited to defined and legitimate business purposes.

4. How We Use Information

We use personal information to:

Deliver consulting and advisory services
Communicate regarding business inquiries
Manage contracts and billing
Improve our Website and service offerings
Comply with legal and regulatory obligations

We do not sell personal information and do not use personal data for behavioral advertising or profiling.

5. Use of Tools and Technologies (Including AI)

PGS may use commercially available software tools, platforms, automation systems, and artificial intelligence (“AI”) technologies to support research, drafting, analysis, workflow management, and service delivery.

PGS retains discretion to determine the tools and methodologies used in performing services, provided that such use complies with applicable law and contractual confidentiality obligations.

PGS does not intentionally disclose confidential client information or personal data to third-party systems except:

As necessary to perform contracted services;
As authorized in writing by the client; or
Where information has been anonymized or de-identified so that it cannot reasonably identify an individual or organization.

All professional outputs remain subject to human review and oversight.

Nothing in this section shall be interpreted as restricting PGS’s professional judgment, methodologies, or operational discretion.

6. Sharing and Disclosure

Personal information may be disclosed only:

To service providers operating under confidentiality obligations;
To professional advisors (e.g., legal or accounting);
To regulators or authorities where legally required;
In connection with a merger, restructuring, financing, or business transfer.

We do not sell, rent, or trade personal information.

For consulting engagements, clients remain responsible for ensuring they have appropriate legal grounds to share personal data with PGS.

7. International Transfers

Personal information may be transferred to and processed in the United States or other jurisdictions where PGS or its service providers operate.

Where required by law, appropriate safeguards are implemented, including contractual protections and reasonable access controls.

8. Data Security

PGS implements reasonable administrative, technical, and organizational safeguards appropriate to the size and nature of the business.

Security measures are designed to reduce reasonably foreseeable risks of unauthorized access, disclosure, alteration, or destruction of personal information.

However:

No system or method of transmission is completely secure.
PGS does not warrant or guarantee absolute security.
Safeguards are limited to commercially reasonable measures consistent with applicable law.

9. Data Retention

Personal information is retained only as long as reasonably necessary to:

Fulfill contractual obligations;
Comply with legal, tax, and regulatory requirements;
Maintain financial and audit records;
Resolve disputes.

Retention periods may vary depending on the nature of the engagement.

10. Individual Rights

Subject to applicable law, individuals may have rights including:

Access to personal data
Correction of inaccurate information
Deletion of data
Restriction or objection to processing
Data portability
Withdrawal of consent (where applicable)

California residents may have additional rights under CCPA/CPRA.

Requests may be submitted to:
info@playglobalsolutions.com

PGS reserves the right to verify identity before responding to requests and may decline requests where legally permitted.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

PGS shall not be liable for indirect, incidental, consequential, punitive, or special damages arising from use of the Website or services.
PGS’s data protection obligations are limited to those expressly required under applicable law and written agreements.
This Privacy Policy does not create additional contractual rights, third-party beneficiary rights, or warranties of any kind.
PGS makes no representations beyond those expressly stated herein.

12. Changes to This Policy

PGS may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Information

Play Global Solutions
Email: info@playglobalsolutions.com
Website: www.playglobalsolutions.com